We will provide refunds pursuant to the Competition and Consumer Act 2010 (the “Act”) namely, if the goods you purchased:
We apologise but we are unable to provide a refund if:
For any refund enquiries please email us at firstname.lastname@example.org within 14 days of your purchase.
We may require the items to be sent back to us before processing your refund. Every Postage is at the cost of the customer.
If your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com within 14 days of your purchase.
To complete your refund or exchange, we require a receipt or proof of purchase. For further inquiries please email firstname.lastname@example.org or call 0413995797.